PPBet Terms and Conditions — Your Rights & Responsibilities

Welcome to PPBet. These Terms & Conditions ("Terms") apply to your use of the PPBet platform and all its services. By creating an account or using any of our services, you are deemed to have read, understood, and accepted these Terms.

We have written these Terms in clear, simple language so that all users can easily understand them. If any section is unclear, please reach out to our 24/7 support team.

1 General Terms & Conditions

PPBet is an online gaming platform serving users in Bangladesh and select other countries. The platform operates under an international gaming license, and all activities are conducted in compliance with applicable laws.

PPBet reserves the right to update these Terms & Conditions at any time. Any changes will include an updated date, and registered users will be notified. Continued use of the platform constitutes acceptance of the revised terms.

• These Terms apply in both Bengali and English; in the event of any conflict, the English version shall be considered the governing text.
• PPBet reserves the right to modify, suspend, or discontinue any service at any time without prior notice.
• All information provided on the platform is for entertainment purposes only and should not be taken as financial advice.
• Any disputes with PPBet will first be addressed through negotiation and mutual resolution.

2 Account Register

To register with PPBet, you must provide accurate and complete information. Creating an account with false or incorrect details is a direct violation of these Terms & Conditions and may result in account termination.

• Each individual may only register one account. If multiple accounts are found belonging to the same person, all associated accounts will be closed.
• The name, address, and phone number provided during registration must be accurate and truthful.
• Your account password must be kept strictly confidential. You are responsible for any activity carried out by others using your account.
• If you notice any suspicious activity on your account, contact PPBet support immediately.
• A copy of your national ID or passport may be requested for KYC (Know Your Customer) verification.

3 Age Verification

PPBet is strictly for individuals aged 18 and above. Protecting minors from gaming is one of our most important responsibilities.

At any stage of registration, PPBet may request a government-issued ID to verify your age. Withdrawals may be temporarily suspended until age verification is complete.

• Accounts belonging to users under 18 will be closed immediately.
• All funds deposited into an underage account will be refunded; however, any bonuses will be considered void.
• Parents can use our parental control options to prevent minors from accessing gaming content.

4 Deposits & Withdrawals

Deposits and withdrawals on PPBet can be made via bKash, Nagad, and Rocket. All financial transactions are processed through secure, encrypted channels.

• Minimum Deposit: BDT 100.
• Minimum Withdrawal: BDT 500.
• Withdrawals are typically processed within 1–24 hours.
• Account verification is mandatory before making a withdrawal.
• Withdrawals must be made using the same method as the deposit (to prevent money laundering).
• Daily withdrawal limits may apply; contact support for details.
• There are no hidden charges — however, your bank or mobile banking provider may apply their own fees.

5 Bonuses & Promotions

PPBet regularly offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which you should read carefully before accepting.

Wagering requirements apply to welcome bonuses, cashback offers, and free spins. Wagering means you must place bets totaling a specified amount before bonus funds can be withdrawn.

• Multiple bonuses cannot be used simultaneously unless explicitly permitted.
• Bonuses may only be used on eligible games; certain games may be excluded.
• If bonus fraud is suspected, PPBet reserves the right to void the bonus and any associated winnings.
• Expired bonuses will be automatically cancelled.
• Special benefits under the VIP program are subject to separate terms and conditions.

6 Gaming Rules

All games on PPBet are conducted under fair and transparent rules. Our games are RNG (Random Number Generator) certified, ensuring every outcome is entirely random and unbiased.

• If a technical issue occurs during a game, that round may be declared void and the bet will be refunded.
• In Live Casino games, the dealer's decision is final.
• In the event of a dispute over a game outcome, PPBet's server logs shall be considered the definitive record.
• Any winnings obtained by exploiting bugs or glitches in the game software will be forfeited.
• Maximum bet limits apply to slots; see each game's page for details.

7 Prohibited Activities

The following activities are strictly prohibited to maintain a fair environment on PPBet. Violations of these Terms & Conditions will result in immediate action.

• Opening multiple accounts or using another person's account.
• Bonus fraud or misuse of the bonus system.
• Hacking, cheating, or using bots in game software.
• Using the platform for money laundering or any illegal financial transactions.
• Attempting to collude with other players to manipulate game outcomes.
• Threatening, insulting, or harassing PPBet staff.
• Attempting to verify an account using false or misleading information.

8 Account Closure & Self-Exclusion

You may request to close your PPBet account at any time. Please withdraw any remaining balance before closing your account.

As part of our Responsible Gaming commitment, PPBet offers a self-exclusion option. If you feel that gaming is having a negative impact on your life, contact our support team to temporarily or permanently close your account.

• Opening a new account during a self-exclusion period is strictly prohibited.
• Temporary break: 24 hours to 6 months.
• After a permanent self-exclusion, a minimum waiting period of 6 months applies before a new account can be opened.

9 Limitation of Liability

PPBet always strives to provide reliable service; however, PPBet will not be held liable in the following circumstances:

• Interruptions to games or transactions due to loss of internet connection.
• Issues caused by faults in your own device or software.
• Transaction issues caused by disruptions to third-party services (e.g., mobile banking).
• Unexpected technical errors or server downtime.
• If someone else uses your account credentials and causes harm.

PPBet's maximum liability for any losses is limited. No liability cap that would infringe on consumer rights under applicable law shall apply.

10 Privacy Policy

PPBet is committed to protecting your personal information. We collect, store, and use your data solely for the purpose of providing our services.

• Your information is never sold or shared with third parties.
• Information may be shared with government authorities when required by legal obligation.
• All data is secured with SSL encryption.
• For more information, visit our Privacy Policy View page.

11 Terms Updates

PPBet may change, amend, or update these Terms & Conditions at any time. Registered members will be notified of significant changes via email or in-app notification.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

12 Contact

If you have any questions, complaints, or feedback regarding these Terms & Conditions, please contact our 24/7 support team.

• Live Chat: Click the chat button at the bottom right of any page on the platform.
• Email: [email protected]