PPBet Privacy Policy — Your data is safe with us

Welcome to PPBet. Our Privacy Policy is the foundation of trust between you and us. When you use PPBet, you share certain information with us — this policy clearly explains how that information is used.

We believe transparency is the best policy. That's why this Privacy Policy is written in plain, straightforward language — so you always know exactly what's happening with your data.

1 Introduction & Scope

This Privacy Policy applies to the PPBet platform, mobile app, and all related services. It explains what information we collect, why we collect it, and how we keep it secure.

PPBet is an internationally licensed gaming platform. We protect your privacy in accordance with applicable data protection laws and international standards. This policy has been specifically prepared for users in Bangladesh.

• This policy applies to everything from your PPBet account registration through to every transaction you make.
• We use the highest level of technical measures to protect your personal information.
• This Privacy Policy should be read together with our Terms and Conditions.
• We will notify you before making any changes.

2 What information do we collect?

PPBet only collects information that is necessary to provide our services. We never ask for data we don't need. The sections below detail exactly what is collected and under what circumstances.

3 How is my information used?

PPBet uses your information only for specific, defined purposes. We never use your data for anything else without your consent. Each purpose is clearly outlined below.

• Account Management: To manage your registration, login, and account security.
• Service Improvement: To analyze your preferences and enhance your gaming experience.
• Financial Transactions: To process deposits, withdrawals, and bonuses.
• Fraud Prevention: To ensure account security and detect suspicious activity.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Contact: To keep you informed about important updates, bonus offers, and promotions.
• Responsible Gaming: To analyze gameplay patterns and provide assistance where needed.

4 How long is my information retained?

PPBet does not retain your information longer than necessary. Retention periods vary depending on the type of data.

• Account Information: For the duration the account is active, and for 5 years after closure (as required by law).
• Financial Transaction Records: 7 years after the last transaction (for tax and legal compliance).
• KYC Documents: 5 years after account closure.
• Gaming Logs: 3 years (for dispute resolution).
• Technical Logs: 90 days.
• Cookie Data: Based on cookie duration (typically 30 days to 1 year).

Once the retention period expires, your data is automatically deleted or anonymized so it can no longer be linked to you.

5 Sharing Information with Third Parties

PPBet does not generally share your information with third parties. In certain limited situations, however, some data may be shared as necessary to deliver our services.

• Payment Provider: Information required to process transactions with bKash, Nagad, and Rocket.
• Game Provider: Minimum data required to run the game (player ID only).
• Cybersecurity Services: To detect and prevent fraudulent activity.
• Legal Authorities: When required by court order or legal obligation.
• Licensing Authority: To meet the requirements of the gaming license regulator.

6 Cookie Policy

PPBet's website and app use cookies — small files stored on your device that help improve your browsing experience.

• Essential Cookies: These are required to maintain your login session and ensure security — they cannot be disabled.
• Functional Cookies: To remember your language preferences and settings.
• Analytics Cookies: To understand which pages are visited most — anonymous data only.
• Marketing Cookies: To show you relevant offers based on your preferences — you can opt out at any time.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

7 Your Data Rights

You are in control of your data at PPBet. The rights listed below are yours, and you can exercise them by contacting our support team.

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You may request deletion of any data that falls outside our legal retention obligations.
• Right to Restrict Processing: You can restrict the use of your information for specific purposes.
• Data Portability: You may request a copy of the information we hold about you.
• Right to Object: You can opt out of marketing communications at any time.

8 Security Measures

PPBet uses the most advanced technology to protect your information. Our security measures meet the highest industry standards.

• 256-bit SSL Encryption: All your data transmissions are fully encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall and Intrusion Detection: To prevent unauthorized access.
• Regular Security Audits: Regular security audits conducted by third-party experts.
• Data Backup: Your data is backed up across multiple secure servers.
• Access Controls: Only authorized personnel can access relevant data.

That said, no online platform can guarantee 100% security. Your vigilance matters too — always use a strong password and never share it with anyone.

9 Child Protection

PPBet is strictly for users aged 18 and above. We never knowingly collect information from minors.

• Age verification is mandatory at the time of registration.
• If a minor's account is identified, it will be suspended immediately and all associated data will be deleted.
• If you believe your child is using PPBet, please notify us immediately.

10 Privacy Policy Updates

PPBet may update this Privacy Policy as needed. We will notify you in advance of any significant changes.

• For significant changes, you will be notified via email or in-app notification.
• The "Last Updated" date at the top of the page will always reflect the most recent revision.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

11 Contact

Contact us for any questions or requests regarding this Privacy Policy.

• Live Chat: Click the chat button at the bottom right of any page on the platform.
• Email: [email protected]